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All returns must be postmarked within
fourteen (14)
days of the purchase date. All returned items must be unused, in their original undamaged condition, and include all original packaging, tags, and labels. Where applicable, sealed items must remain unopened.
To return an item, please fill in the
return request form
to obtain a Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging and your Order number or proof of purchase, then mail your return to the following address:
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your
return ten (10)
days from the receipt of your item to process your
return Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
●
Refunds will only be issued once the returned product has been received by us.
●
Any refund issued will be for the purchase price of the product only. Original delivery charges are non-refundable.
QUESTIONS
If you have any questions concerning our return policy, please
contact us.